Refund Policy
Refund Policy for Aegis Med Supply
At AEGIS MED SUPPLY, we want you to be completely satisfied with your purchase. This policy outlines our refund and return procedures.
Returns
You may return most items within 30 days of delivery for a full refund. Items must be unused and in their original packaging.
Refund Process
Once we receive your return, we will inspect it and process your refund within 5-10 business days. Refunds will be issued to the original payment method.
Non-Returnable Items
Certain items cannot be returned, including custom or personalized products, and items marked as final sale.
Shipping Costs
Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Contact Us
If you have questions about returns or refunds, please contact our customer service team.